Telepsychiatry is the process of providing mental health care from a distance through technology, often using videoconferencing. Telepsychiatry, a subset of telemedicine, can involve providing a range of services including psychiatric evaluations, therapy (individual therapy, group therapy, family therapy), patient education and medication management.
Telepsychiatry can involve direct interaction between a provider and their patient. It also encompasses providers supporting primary care providers with mental health care consultation and expertise. Mental health care can be delivered in a live, interactive communication. It can also involve recording medical information (images, videos, etc.) and sending this to a distant site for later review.
Video-based telepsychiatry helps meet patients’ needs for convenient, affordable and readily-accessible mental health services. It can benefit patients in a number of ways, such as:
Improve access to mental health specialty care that might not otherwise be available (e.g., in rural areas)
Bring care to the patient’s location
Help integrate behavioral health care and primary care, leading to better outcomes
Reduce the need for trips to the emergency room
Reduce delays in care
Improve continuity of care and follow-up
Reduce the need for time off work, childcare services, etc. to access appointments far away
Reduce potential transportation barriers, such as lack of transportation or the need for long drives
Reduce the barrier of stigma
While some people may be reluctant or feel awkward talking to person in a screen, experience shows most people are comfortable with it. Some people may be more relaxed and willing to open up from the comfort of their home or a convenient local facility. Also, this will likely be less of a problem as people become more familiar and comfortable with video communication in everyday life.
Telepsychiatry allows providers to treat more patients in distant locations. Providers need to be licensed in the state(s) where the patient they are working with is located. State licensing boards and legislatures view the location of the patient as the place where “the practice of medicine” occurs.
Although telepsychiatry has the disadvantage of the patient and provider not being in the same room, it can create enhanced feelings of safety, security and privacy for many patients.
How do I get started?
Speak to your provider and let them know that you may be interested in telepsychiatry. They will provide you with the information needed to get you started. There will be no need to download software or create an account. Just use a browser on a computer or device with a camera and microphone.